Shipping Policy for Jeans Frame

At Jeans Frame, we are dedicated to providing you with a seamless and reliable shopping experience, from the moment you place your order to the day it arrives at your doorstep. Our shipping policy is designed to offer clarity, convenience, and excellent service.

Order Processing and Shipping Timelines

We understand the excitement of receiving your new Jeans Frame items, and we work diligently to process orders as quickly as possible.

Once your order has been processed and leaves our warehouse, you will receive a shipping confirmation email that contains your tracking number and a link to monitor your package’s progress. Estimated delivery times vary based on your location and the selected shipping method. Please note that these are estimated transit times provided by our carriers and are not guaranteed, as delays may occasionally occur due to factors outside of our control, such as carrier delays, inclement weather, or customs processing for orders subject to duties.

Order Tracking and Delivery

You can track your order at any time by using the tracking link provided in your shipping confirmation email. Alternatively, you can log into your account on jeansframe.com to view the status of your current and past orders. Our carriers will attempt delivery based on their standard procedures. If you are not available at the time of delivery, they will typically leave a notice with instructions for pickup or redelivery. We recommend monitoring your tracking information as the delivery date approaches to ensure someone is available to receive the package or to make alternative arrangements with the carrier if necessary.

Shipping Address Accuracy

To ensure timely and accurate delivery, please double-check that your shipping address is entered correctly during checkout. Jeans Frame is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you realize you have made an error in your shipping address, please contact our customer service team immediately. We will attempt to modify the address if the order has not yet been processed for shipping; however, we cannot guarantee address changes once an order is in fulfillment. Packages that are returned to us due to an incorrect address may be subject to a reshipping fee.

Undeliverable Packages and Lost Shipments

In the rare event that a package is returned to us as undeliverable (except due to an incorrect address provided by the customer), we will contact you to arrange reshipment. If a package is lost in transit according to carrier tracking, please contact our customer service team. We will initiate an investigation with the carrier. For confirmed lost packages, we will typically either reship your items at no additional cost or provide a full refund, at our discretion.

Duties and Taxes

For all orders shipped within the United States, the price you see at checkout is the price you pay. Jeans Frame covers any applicable duties and taxes, ensuring a transparent purchase with no hidden fees upon delivery.

We are committed to providing exceptional service. If you have any specific questions about shipping your order, please do not hesitate to reach out to our customer service team for assistance. Thank you for choosing Jeans Frame.